Introductory Offers

FIRST VISIT OFFER - 1x CLASS
Suitable for those who want to try any Onyx class on the schedule.

If you have never tried pole sport before, we require that you start with Pole Sport Beginners 1 .

This class is ideal for students who have never taken a pole class. This class introduces basic pole moves, techniques, climbing the pole, sitting on the pole, and strength training while highlighting Basic Spins and Floor work.

No matter what your body type, age or fitness level, this class is a great introduction to Pole Sport. You will walk away with the proper techniques and confidence to prepare you for our Pole Sport Beginners 2 Level.

Pass is valid for 1 month after the date of purchase.

Offer available to new clients only.

$15

FIRST VISIT OFFER - 5x CLASSES
Suitable for those who want to try any class on the schedule.

If you have never tried pole sport before, we require that you start with Pole Sport Beginners 1 .

This class is ideal for students who have never taken a pole class. This class introduces basic pole moves, techniques, climbing the pole, sitting on the pole, and strength training while highlighting Basic Spins and Floor work.

No matter what your body type, age or fitness level, this class is a great introduction to Pole Sport. You will walk away with the proper techniques and confidence to prepare you for our Pole Sport Beginners 2 Level.

Valid for 3 months from date of purchase.

Offer available to new clients only.

$80 SALE $50

Attending your first class

Generally, for all Pole Fitness classes:

  • Please wear something that you feel comfortable in, that does not restrict movement. Pole or yoga shorts are recommended.

  • We only train Pole in bare feet.

  • Please do not wear jewelry during the class. Rings, bracelets and necklaces cause irreparable damage to the poles.

  • Do not apply oils or lotions to the skin prior to your class. They will make you slip off the pole.

  • Please bring a towel for personal use and a bottle for water. We have a filter/cooler.

  • For flexibility classes, it’s a good idea to bring some warm training clothes, as you will get the most out of the class if your body is kept warm throughout the class, even when you are lying still in some of the stretches.

  • For 'Pole Fit' classes, please bring what you would normally wear to pole, as well as suitable training shoes.

Cancellation

Our cancellation policy is very simple and we believe, very fair. If you need to cancel a class or personal training session for any reason, we understand, but require at least 4-hours notice. If you need to, you can cancel your booking with no charge or loss of class credit (with reasonable notice). This policy allows other students to take that spot in the class. To cancel, please open the GYMMASTER app and cancel your booking online. You can also call or message us and we will look after it for you. If you book a spot in the class but don’t attend, or cancel within Four hours of the class start time, a Late Cancel penalty of $10 to your account. So please, do let us know so someone else can use the pole :)

Payment Processing Fees

All purchases are non-refundable at the point of sale. All Visa and Mastercard transactions incur a $1.15 or $2.20 Credit Card Fee for purchases made through GymMaster / EziDebit. We would therefore recommend setting up a Membership with Direct Debit, which allows you to book & pay for classes using your regular bank account. Please check the Membership options or Let us know and we can arrange this for you. We also have EFTPOS at the studio. Onyx Fitness Studio do not retain credit card details.

Dishonour fees are $14.95 and charged by Ezidebit - the payment processing facility. We do not charge or collect these fees - Ezidebit does - and as such, we are unable to refund any dishonour fees incurred due to insufficient funds at time of processing.